You're here because someone you love needs to move, fast, and you don't have time to sort fact from sales pitch. Below are the questions we get asked most — answered plainly, with links to the public registries where you can verify what we're telling you.
We coordinate air ambulance missions across India using a Beechcraft King Air B200 (VT-YUD), operated by our DGCA-approved aviation partner Aerokalinga, with ICU-level clinical care from our clinical team. We are not a broker reselling capacity from unnamed third-party operators — every aircraft, crew member, and piece of equipment on a mission is named and verifiable before you confirm.
Most operators in this category say they're "transparent." We publish the proof: the aircraft's registration number and age, the pilot's experience, the doctor and paramedic's qualifications and experience, and the onboard medical equipment list and make — all public, before you pay anything. See Our Commitment for the full registry.
Yes. Our flight operations team is reachable 24/7 at +91 96543 19329 and on WhatsApp. Response and departure timelines depend on the patient's current location, clinical condition, and required aircraft configuration — call us and we will give you an honest estimate for your specific situation.
We serve 18 bases across the North East, North Bengal, Bihar, Jharkhand, Chhattisgarh, and Odisha. Each city has a dedicated page with airport details, corridor routes, and local notes:
See the full network overview →
Because that's where the data points. Industry data shows that roughly half of critical patients across the North East and East India are typically referred to Hyderabad, for cardiac, pulmonology, or transplant care that isn't available at their local hospitals. It's not a marketing angle; it's the corridor our whole operation is built around. See the full Hyderabad corridor page →
Hyderabad is home to some of India's leading high-volume specialty hospitals for cardiac care, pulmonology, and organ transplants — KIMS, AIG, Yashoda, and Apollo Jubilee Hills among them. For a patient coming from the North East or East India, Hyderabad offers both the clinical capability and geography that makes it the most efficient referral destination for the majority of serious cases.
Yes — even where strong general tertiary care exists locally, certain super-specialty procedures (specific transplant types, complex cardiac surgeries, advanced pulmonology) still require onward transfer for a meaningful share of patients. Strong regional centres like AIIMS Patna handle a large volume well; for procedures beyond their current capacity or volume threshold, Hyderabad remains the standard referral.
Four public registries linked from Our Commitment: the Aircraft Registry (registration number VT-YUD and airframe age), the Medical Registry (doctor and paramedic qualifications and experience by name), the Cockpit Registry (pilot experience and type rating), and the Equipment Registry (onboard medical equipment list and make).
The aircraft's registration number (VT-YUD) can be independently checked on the DGCA public portal. The medical team's qualifications are listed by name — you can look them up via the respective medical councils. Equipment makes are named, not genericised. The goal is that every material fact we publish has an independent verification path, not just a "trust us" assertion.
Neither, directly. Airlogic Air Ambulance is the coordination and logistics layer. Flight operations are run by our DGCA-approved aviation partner, Aerokalinga. Clinical care is run by our partner, our clinical team. This is disclosed plainly rather than blurred — unlike operators who present themselves as a single integrated entity when they're actually reselling capacity from unnamed third parties.
It depends on distance, the medical team required, and ground coordination at both ends. Indicative ranges from our network: short corridors (e.g. Raipur–Hyderabad, ~1.5 hrs) from ₹3.5–5.5 lakh; medium corridors (e.g. Patna–Hyderabad, ~2 hrs) from ₹4.5–7 lakh; longer North East corridors (e.g. Guwahati–Hyderabad, ~3 hrs) from ₹6–9 lakh. See the full cost guide for an itemized breakdown.
No. You receive one itemized quote — platform fees, clinical salaries, and route fuel costs broken out separately — and that number doesn't change mid-crisis, even under time pressure. This is a firm commitment, not an estimate subject to "airport surcharges extra" or "oxygen billed separately."
Many "transparent pricing" claims in this category mean the operator will eventually tell you a number, not that the number is itemized or fixed in advance. We publish ours as a fixed, broken-down quote at the time of booking — because transparency means a number you can verify, not a number that changes once you're committed.
A lot of the category still flies 40–50-year-old C90s on these routes. Our King Air B200 (VT-YUD, built 2001) is a younger airframe with a roomier cabin that a doctor can actually work in mid-flight, and the range to cover long North East and East India corridors — including Guwahati to Hyderabad — without an unnecessary refueling stop that adds risk and time for an unstable patient. See the full comparison on The Aircraft →
The full equipment list — including makes — is published on our Equipment Registry at Our Commitment. Standard configuration includes a transport ventilator, patient monitor (ECG, SpO2, NIBP, EtCO2), defibrillator, infusion pumps, and a comprehensive drug kit. Specialist equipment (e.g. ECMO, neonatal incubator) is configured per mission based on the patient's clinical needs. See ECMO Transfer and Neonatal & Paediatric Transfer for those specific configurations.
Yes. The King Air B200 (VT-YUD) is operated by Aerokalinga under a current DGCA Air Operator Certificate. The aircraft registration and Aerokalinga's AOC are independently verifiable on the DGCA portal — you do not have to take our word for it.
Call us directly at +91 96543 19329 or message on WhatsApp with the patient's current location, condition, and intended destination. Our team then: (1) triages the clinical requirement with our clinical team, (2) confirms aircraft availability and ATC slot, (3) provides an itemized fixed quote, (4) coordinates ground ambulances at both ends on confirmation. You deal with us directly throughout — no handoffs to sub-contractors.
Yes — one family attendant is included as standard on all missions, subject to aircraft weight limits at departure. The attendant can be seated near the patient for the duration of the flight. Additional attendants may be possible depending on medical equipment load; confirm at booking.
Yes. We assist with coordinating the receiving hospital in the destination city, including confirming that the right clinical team is ready for the patient's arrival. Ground ambulances at both the origin hospital and the receiving hospital are arranged as part of the mission — this is a bed-to-bed transfer, not just an aircraft booking.
We understand that medical situations change. Our cancellation policy is tiered based on notice given: cancellations with more than 12 hours' notice incur a 25% charge (to cover crew standby and slot reservation); 6–12 hours' notice incurs 50%; under 6 hours incurs 100%. We will confirm this in writing at the time of booking so there are no surprises.
For domestic transfers: a referral letter from the treating doctor, the patient's medical records and imaging (CT, ECG, lab reports), and a copy of the receiving hospital's acceptance note where available. We will advise on the specific documentation checklist at the time of booking based on the case type and destination.
Our flight operations team is available 24/7. Call directly — no call centre, no hold queue.
📞 +91 96543 19329 WhatsApp DispatchCall our flight operations team directly — 24/7. We'd rather give you a straight answer on a call than have you guess from a web page.