Website: AIRLOGIC (airlogic.in)
AIRLOGIC (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of individuals who visit our website or use our air ambulance and medical transportation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
Information voluntarily provided by you, including:
- Full name
- Contact number
- Email address
- Pickup and destination locations
- Patient details and medical requirements
- Emergency contact information
- Any information submitted through inquiry forms, WhatsApp, phone calls, or email communication
B. Technical & Usage Information
When you visit our website, certain information may automatically be collected, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral URLs
- Website usage activity
- Cookies and analytics data
2. Purpose of Data Collection
We collect and process information for legitimate business and operational purposes, including:
- Coordinating air ambulance and medical evacuation services
- Responding to inquiries and emergency requests
- Providing quotations and service updates
- Managing dispatch and logistics operations
- Improving website functionality and user experience
- Ensuring operational safety and regulatory compliance
- Maintaining internal records and documentation
- Preventing fraudulent or unauthorized activities
3. Medical & Sensitive Information
As part of emergency medical transportation services, we may receive limited patient medical information necessary for operational coordination.
Such information is handled with strict confidentiality and used solely for:
- Medical transport arrangements
- Coordination with healthcare professionals and hospitals
- Emergency response management
- Compliance with applicable healthcare and aviation requirements
We do not sell, rent, or commercially exploit medical information.
4. Sharing & Disclosure of Information
We may disclose information only where necessary and appropriate, including with:
- Hospitals and healthcare providers
- Aircraft operators and aviation partners
- Medical personnel involved in patient care
- Government or regulatory authorities when legally required
- Technology or service providers assisting in website operations
All third parties are expected to maintain appropriate confidentiality and security standards.
5. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss or destruction
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
6. Cookies & Analytics Technologies
Our website may use cookies, analytics tools, and similar technologies to:
- Analyze website traffic and performance
- Improve user experience
- Understand visitor interactions
- Enhance website functionality
Users may modify browser settings to decline cookies; however, certain website features may not function properly as a result.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill service obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements and operational policies
Information no longer required is securely deleted or anonymized where appropriate.
8. Third-Party Services & Links
Our website may contain links to third-party websites, communication platforms, or services, including WhatsApp and external healthcare resources.
AIRLOGIC is not responsible for the privacy practices, content, or security of third-party platforms. Users are encouraged to review the respective privacy policies of such services.
9. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate or incomplete information
- Request deletion of information where legally permissible
- Withdraw consent for communications
- Raise concerns regarding data handling practices
Requests may be submitted using the contact details below.
10. Children’s Privacy
Our services are not directed toward minors without the involvement of a parent, guardian, or authorized representative.
Any information related to minors must be provided by a legally authorized adult.
11. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time without prior notice.
Any updates will be posted on this page with a revised “Effective Date.” Continued use of the website after updates constitutes acceptance of the revised policy.
12. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact:
AIRLOGIC
Website: airlogic.in
Email: support@airlogic.in
Phone: +91-XXXXXXXXXX
Disclaimer
This Privacy Policy is provided for general informational purposes and should be reviewed by a qualified legal professional to ensure compliance with applicable laws and regulations in your jurisdiction, including healthcare, aviation, and data protection requirements.